To achieve success, hotels need a strong hotel data strategy that allows them to leverage guest information, preferences, and spending habits for personalized service, targeted marketing, and ultimately, increased revenue. Yet, many hotels find themselve ...
How Otello GuestApp is Tailoring Hotel Stays to Your Preferences Guest applications have become an essential tool in the hospitality industry, as they help hotels provide better service and enhance the guest experience. Hotech’s Otello GuestAp ...
Imagine arriving at your hotel after a long flight. You breeze past the check-in line, a welcome sight after navigating a bustling airport. Instead of waiting, you whip out your smartphone, tap a few buttons, and voila! Your room door unlocks with a sati ...
Staying competitive and providing excellent guest experiences relies heavily on efficient data management in hospitality. Otello HoDP (Hospitality Data Platform) emerges as a powerful solution for hoteliers seeking to streamline their data operations, im ...
Building a great relationship with your guests is crucial for creating a positive and memorable experience. Here's a step-by-step guide on how to do this, both before and after their stay: Before Their Stay: Effective Pre-Stay Communication:- Star ...
In a world characterized by rapid technological advancement, the hospitality industry is undergoing a profound transformation. At the forefront of this evolution is the convergence of the Internet of Things (IoT) with hospitality, giving birth to the con ...
Over the past eight decades, the landscape of the hospitality industry has been shaped by an impressive array of technological innovations, each decade ushering in a new wave of transformative advancements. From the 1940s to the present day, this article ...
Hotel marketers are constantly seeking effective strategies to engage with their guests and build lasting relationships. One powerful tool that can aid in this endeavor is RFM data analysis. By harnessing the combined power of Recency, Frequency, and Mon ...
In today's fast-paced world, the hospitality industry is continuously evolving to meet the growing demands of tech-savvy travelers. With the rise of online booking platforms and the need for seamless guest experiences, hotels and properties are seeking i ...
In today's fast-paced and technology-driven world, staying ahead of the competition is crucial for hoteliers. To optimize operations and enhance guest experiences, hoteliers are increasingly turning to mobile dashboard applications. These powerful tools ...
Systems and technology used in hotel operations are constantly developing to keep up with changing industry requirements and guest expectations. To streamline operations, improve guest pleasure, and spur financial success, hotels need to keep up with the ...
Guest loyalty is critical for the success of any hotel. Repeat business from satisfied guests can be a significant source of revenue, and happy guests are more likely to recommend the hotel to their friends and family. There are several CRM strategies th ...
By centralizing guest data and using insights to tailor the guest experience, you can build better guest relationships and increase guest satisfaction with Otello Guest Experience Management (Otello GEM). 🌺 Collect and centralize customer data: St ...
We are thrilled to announce the partnership agreement between Hotech and Hospitality & Tourism Academy (HAT) for the Albanian market. Under this partnership, HAT will be the exclusive cloud-based software sales partner of Hotech, offering two prod ...
With the power and evolution of technology, hotels now have insights on more than guest profiles, giving hoteliers a better understanding of guests’ behaviors and preferences. The hoteliers now have the power of looking deeply into consumer characteristic ...
In the past years, hotel owners and operators started spending more and more on guestroom technology, among other changes some upgrades are taking place in the form of upgrading the existing wireless access, Hospitality Technology reported that 36 percent ...
The technology for the mobile industry has been growing rapidly lately, and if you want to exist as a business you need to be active on mobile and social media platforms. The world is at the fingertips of the users, and the hoteliers need to provide them ...
Türkiye Bilişim Derneği Antalya Şubesinin düzenlediği ve bu sene üçüncüsü yapılacak olan Turizm Teknoloji Günü, 28 Ekim 2017 günü gerçekleşecek. Desteklemekten mutluluk duyduğumuz ve konaklama sektörü için çok önemli olduğuna inandığımız bu e ...
Data breaches are a concern to all kinds of business and industries worldwide, but with the rise of internet, more and more hoteliers are adopting innovations for their guests, making everything more connected as well as more attractive for potential “pre ...
As we all know the hospitality industry is a highly customer centered business and it is gathering large amounts of data daily from their central reservation systems (CRS), property management system (PMS), point-of-sale (POS), and guest loyalty program d ...
When we are thinking about the topic of “personalization” we can be very sure that across almost all industries management is wondering how to apply it or improve it, this is so due to the high potential that personalization has for any business. Loyalty ...
On several trends list for 2017 Housekeeping Technology has been popping up. Housekeeping has been one of the last departments that to adopt extensive technology in their daily activities; of course, we are still rather far away from having robots cleanin ...
Nowadays there are thousands of companies promising you the perfect PMS(Property Management Software) for your establishment, especially if that establishment is a hotel. Like choosing anything else that has to do with technology and payment, the decision ...
Looking back at the past years we can see how much technology in tourism has developed enabling the possibilities of offering great services all around the globe. Of course, no computer or technological solution will be able to substitute the care and lov ...
