In today's fast-paced and technology-driven world, staying ahead of the competition is crucial for hoteliers. To optimize operations and enhance guest experiences, hoteliers are increasingly turning to mobile dashboard applications. These powerful tools ...
Guest loyalty is critical for the success of any hotel. Repeat business from satisfied guests can be a significant source of revenue, and happy guests are more likely to recommend the hotel to their friends and family. There are several CRM strategies th ...
By centralizing guest data and using insights to tailor the guest experience, you can build better guest relationships and increase guest satisfaction with Otello Guest Experience Management (Otello GEM). 🌺 Collect and centralize customer data: St ...
The hospitality industry at its core is all about international markets and people, looking both from the customer perspective and employee perspective. Of course, this aspect can create challenges for both employees, managers and hotel guests from differ ...
When we are thinking about the topic of “personalization” we can be very sure that across almost all industries management is wondering how to apply it or improve it, this is so due to the high potential that personalization has for any business. Loyalty ...
Turizm Sektörü veya tatil deyince akla ilk gelen; açık büfeleri, büyük havuzları, sayısız bar ve a’la carte restoranları, gece showları, animatörleri olan oteller ve bunun yanında bol güneş, deniz ve kum. Peki gerçekten böyle mi? Şimdilik buraya bir mim ( ...
Over the past few years Google has made some major changes on its search engines as well as some add ons that have impacted the tourism industry, or better yet, on  how people travel to a great extent. What are some of these changes? SERP or search engi ...
Looking back at the past years we can see how much technology in tourism has developed enabling the possibilities of offering great services all around the globe. Of course, no computer or technological solution will be able to substitute the care and lov ...
As we all know the world is expanding at an amazing fast rate, and due to globalization and technology, people are travelling more than they have ever done in the past. Being aware of this fast rate of development, businesses all over the globe are tappin ...
In this blog post I will be talking about the new type of tourists that are taking over the industry, these are millennials. For those of you who might not know who or what are millennials, why are they so important and how can we attract them, stick arou ...
The Importance of Destination Management As we all know by now, the hospitality industry is a highly competitive one, we can clearly see how the nature of this competitive environment is highly dynamic but also how the control and foreseeing ...
Sports Tourism – A giant of the Tourism Market One of the very first reasons for traveling was to take part in sport or to watch sporting events. As early as 900 BC the Greeks were traveling to take part in and watch the Ancient Greek Games. Watching t ...
