To achieve success, hotels need a strong hotel data strategy that allows them to leverage guest information, preferences, and spending habits for personalized service, targeted marketing, and ultimately, increased revenue. Yet, many hotels find themselve ...
Imagine arriving at your hotel after a long flight. You breeze past the check-in line, a welcome sight after navigating a bustling airport. Instead of waiting, you whip out your smartphone, tap a few buttons, and voila! Your room door unlocks with a sati ...
Staying competitive and providing excellent guest experiences relies heavily on efficient data management in hospitality. Otello HoDP (Hospitality Data Platform) emerges as a powerful solution for hoteliers seeking to streamline their data operations, im ...
Building a great relationship with your guests is crucial for creating a positive and memorable experience. Here's a step-by-step guide on how to do this, both before and after their stay: Before Their Stay: Effective Pre-Stay Communication:- Star ...
In a world characterized by rapid technological advancement, the hospitality industry is undergoing a profound transformation. At the forefront of this evolution is the convergence of the Internet of Things (IoT) with hospitality, giving birth to the con ...
Hotel marketers are constantly seeking effective strategies to engage with their guests and build lasting relationships. One powerful tool that can aid in this endeavor is RFM data analysis. By harnessing the combined power of Recency, Frequency, and Mon ...
In today's fast-paced world, the hospitality industry is continuously evolving to meet the growing demands of tech-savvy travelers. With the rise of online booking platforms and the need for seamless guest experiences, hotels and properties are seeking i ...
Systems and technology used in hotel operations are constantly developing to keep up with changing industry requirements and guest expectations. To streamline operations, improve guest pleasure, and spur financial success, hotels need to keep up with the ...
Otel Sektörü Metrikleri Otel sektörü metrikleri, otelcilik için büyük verinin yeteneğini anlayıp sunduğu avantajlardan yararlanmasını sağlayan metriklerden olduğınu her fırsatta dile getiriyoruz. Uygulama aşamasında ise bu verinin analizi için çeşitli met ...
As we all know the hospitality industry is a highly customer centered business and it is gathering large amounts of data daily from their central reservation systems (CRS), property management system (PMS), point-of-sale (POS), and guest loyalty program d ...
Değerli İş Ortağımız, Misafirlerinizin memnuniyeti onlara sunduğunuz kişiye özel hizmetler ile değer kazanıp artmakta, kazancınıza etki etmektedir. Bu gerçekten yola çıkarak CRM ile verilerinizi daha akıllı kullanıp hem misa ...
Teknoloji ilerledikçe uzakların yakınlaştığı, ülke sınırlarının kalktığı günümüzde ürünü farklılaştırmanın dışında, ürüne talip olan müşterinin yönetimi ile sadık bir grup oluşturmak ve sonuç olarak kendini pazarlayan bir marka olma hedefi hepimizin amacı ...
