With the power and evolution of technology, hotels now have insights on more than guest profiles, giving hoteliers a better understanding of guests’ behaviors and preferences. The hoteliers now have the power of looking deeply into consumer characteristic ...
Loyalty Matters!
Your Customers Are Polygamous! A report done in 2016 shows that almost all the customers cheat on their favorite brand…..this article talks about loyalty programs and steps in reducing those cheating customers. In the current economic situation deve ...