Cultural Diversity in Hospitality

  The hospitality industry at its core is all about international markets and people, looking both from the customer perspective and employee perspective. Of course, this aspect can create challenges for both employees, managers and hotel guests from different cultural backgrounds. The issue of intercultural communication is an important factor more and more in the […]

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An Advanced Analytics Dashboard

Partnership-hotech

SnapShot and Hotech Partner to Provide Hotels Across Turkey with an Advanced Analytics Dashboard Berlin-based SnapShot, a big data and analytics company, has partnered with Hotech, a Turkish technology provider of professional software solutions, to equip the hospitality industry with advanced analytics and data visualization. Under this partnership, Hotech’s AmonRa PMS and Otello Hospitality ERP […]

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Virtual Reality for Hospitality

Virtual Reality, the next best tool for the Tourism Industry Virtual Reality Technology is here, and is changing fast. Not only this, but researchers predict devices such as Oculus Rift or the Samsung VR Headset ready to transform several sectors over the coming years, including gaming and cinema. The industry that will make use at […]

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eConcierge

What is a virtual concierge or by its other name, eConcierge? A virtual concierge can exist in any virtual realm, you can choose to develop it within your mobile application or and on your website. A virtual concierge serves guests in the same ways a typical concierge would. Hotels that use an eConcierge often have […]

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Loyalty Matters!

Your Customers Are Polygamous! A report done in 2016 shows that almost all the customers cheat on their favorite brand…..this article talks about loyalty programs and steps in reducing those cheating customers. In the current economic situation developing and actually keeping those loyal customers is essential for your business. We all know by now that […]

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Sports Tourism

Sports Tourism – A giant of the Tourism Market One of the very first reasons for traveling was to take part in sport or to watch sporting events. As early as 900 BC the Greeks were traveling to take part in and watch the Ancient Greek Games. Watching tourism evolve over the years, we can […]

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HGR website it’s up and running

Hotel Guest Review

As a result of the integration partnerships we have created to make the hotels more effective in the process of writing comments with HolidayCheck and TripAdvisor portals, hotel managers can manage the guest commenting process much more easily now. Guest comments can be obtained from PC, kiosk, tablet and mobile devices thanks to a special […]

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