The hospitality industry at its core is all about international markets and people, looking both from the customer perspective and employee perspective. Of course, this aspect can create challenges for both employees, managers and hotel guests from different cultural backgrounds. The issue of intercultural communication is an important factor more and more in the […]
SnapShot and Hotech Partner to Provide Hotels Across Turkey with an Advanced Analytics Dashboard Berlin-based SnapShot, a big data and analytics company, has partnered with Hotech, a Turkish technology provider of professional software solutions, to equip the hospitality industry with advanced analytics and data visualization. Under this partnership, Hotech’s AmonRa PMS and Otello Hospitality ERP […]
Virtual Reality, the next best tool for the Tourism Industry Virtual Reality Technology is here, and is changing fast. Not only this, but researchers predict devices such as Oculus Rift or the Samsung VR Headset ready to transform several sectors over the coming years, including gaming and cinema. The industry that will make use at […]
What is a virtual concierge or by its other name, eConcierge? A virtual concierge can exist in any virtual realm, you can choose to develop it within your mobile application or and on your website. A virtual concierge serves guests in the same ways a typical concierge would. Hotels that use an eConcierge often have […]