Looking back at the past years we can see how much technology in tourism has developed enabling the possibilities of offering great services all around the globe. Of course, no computer or technological solution will be able to substitute the care and love that comes from another person, use it properly and it can solve […]
In this blog post I will be talking about the new type of tourists that are taking over the industry, these are millennials. For those of you who might not know who or what are millennials, why are they so important and how can we attract them, stick around and read this post. Who […]
The Importance of Destination Management As we all know by now, the hospitality industry is a highly competitive one, we can clearly see how the nature of this competitive environment is highly dynamic but also how the control and foreseeing market demand is decreasing not only for emerging business but also for established ones. […]
The hospitality industry at its core is all about international markets and people, looking both from the customer perspective and employee perspective. Of course, this aspect can create challenges for both employees, managers and hotel guests from different cultural backgrounds. The issue of intercultural communication is an important factor more and more in the […]