Staying competitive and providing excellent guest experiences relies heavily on efficient data management in hospitality. Otello HoDP (Hospitality Data Platform) emerges as a powerful solution for hoteliers seeking to streamline their data operations, im ...
How to build a great relationship with your guests?
Building a great relationship with your guests is crucial for creating a positive and memorable experience. Here's a step-by-step guide on how to do this, both before and after their stay: Before Their Stay: Effective Pre-Stay Communication:- Star ...
The Rise of Smart Hotels: IoT Integration and Connectivity
In a world characterized by rapid technological advancement, the hospitality industry is undergoing a profound transformation. At the forefront of this evolution is the convergence of the Internet of Things (IoT) with hospitality, giving birth to the con ...
Historical Advancements of Hospitality Technology:
Over the past eight decades, the landscape of the hospitality industry has been shaped by an impressive array of technological innovations, each decade ushering in a new wave of transformative advancements. From the 1940s to the present day, this article ...
Harnessing RFM Data: Elevating Hotel Marketing for Better Guest Engagement
Hotel marketers are constantly seeking effective strategies to engage with their guests and build lasting relationships. One powerful tool that can aid in this endeavor is RFM data analysis. By harnessing the combined power of Recency, Frequency, and Mon ...
Your Data, Your Future: Harnessing the Power of Otello HoDP
In today's fast-paced world, the hospitality industry is continuously evolving to meet the growing demands of tech-savvy travelers. With the rise of online booking platforms and the need for seamless guest experiences, hotels and properties are seeking i ...
Streamlining Hotel Operations: The Benefits of Using a Mobile Dashboard Application for Hoteliers
In today's fast-paced and technology-driven world, staying ahead of the competition is crucial for hoteliers. To optimize operations and enhance guest experiences, hoteliers are increasingly turning to mobile dashboard applications. These powerful tools ...
Hotel Operations Management
Systems and technology used in hotel operations are constantly developing to keep up with changing industry requirements and guest expectations. To streamline operations, improve guest pleasure, and spur financial success, hotels need to keep up with the ...
CRM Strategies to Improve Guest Loyalty for Hotels
Guest loyalty is critical for the success of any hotel. Repeat business from satisfied guests can be a significant source of revenue, and happy guests are more likely to recommend the hotel to their friends and family. There are several CRM strategies th ...
Personalizing the Guest Experience
How Otello GuestApp is Tailoring Hotel Stays to Your Preferences Guest applications have become an essential tool in the hospitality industry, as they help hotels provide better service and enhance the guest experience. Hotech’s Otello GuestAp ...
Otello Guest Experience Management
By centralizing guest data and using insights to tailor the guest experience, you can build better guest relationships and increase guest satisfaction with Otello Guest Experience Management (Otello GEM). 🌺 Collect and centralize customer data: St ...
Partnership for Albanian Market
We are thrilled to announce the partnership agreement between Hotech and Hospitality & Tourism Academy (HAT) for the Albanian market. Under this partnership, HAT will be the exclusive cloud-based software sales partner of Hotech, offering two prod ...
CRM and the Link Between Repeat Guests and Loyal Guest
With the power and evolution of technology, hotels now have insights on more than guest profiles, giving hoteliers a better understanding of guests’ behaviors and preferences. The hoteliers now have the power of looking deeply into consumer characteristic ...
Guestroom Technology
In the past years, hotel owners and operators started spending more and more on guestroom technology, among other changes some upgrades are taking place in the form of upgrading the existing wireless access, Hospitality Technology reported that 36 percent ...
Mobile Technology in the Hotel Industry
The technology for the mobile industry has been growing rapidly lately, and if you want to exist as a business you need to be active on mobile and social media platforms. The world is at the fingertips of the users, and the hoteliers need to provide them ...
3. Turizm Teknolojileri Günü
Türkiye Bilişim Derneği Antalya Şubesinin düzenlediği ve bu sene üçüncüsü yapılacak olan Turizm Teknoloji Günü, 28 Ekim 2017 günü gerçekleşecek. Desteklemekten mutluluk duyduğumuz ve konaklama sektörü için çok önemli olduğuna inandığımız bu e ...
Security Breach in Hospitality
Data breaches are a concern to all kinds of business and industries worldwide, but with the rise of internet, more and more hoteliers are adopting innovations for their guests, making everything more connected as well as more attractive for potential “pre ...
Data Mining in Hospitality
As we all know the hospitality industry is a highly customer centered business and it is gathering large amounts of data daily from their central reservation systems (CRS), property management system (PMS), point-of-sale (POS), and guest loyalty program d ...
Marketing Personalization for Hospitality Industry
When we are thinking about the topic of “personalization” we can be very sure that across almost all industries management is wondering how to apply it or improve it, this is so due to the high potential that personalization has for any business. Loyalty ...
Housekeeping Technology
On several trends list for 2017 Housekeeping Technology has been popping up. Housekeeping has been one of the last departments that to adopt extensive technology in their daily activities; of course, we are still rather far away from having robots cleanin ...
Is Your PMS(Property Management Software) “The Best”?
Nowadays there are thousands of companies promising you the perfect PMS(Property Management Software) for your establishment, especially if that establishment is a hotel. Like choosing anything else that has to do with technology and payment, the decision ...
Tourism and Technology
Looking back at the past years we can see how much technology in tourism has developed enabling the possibilities of offering great services all around the globe. Of course, no computer or technological solution will be able to substitute the care and lov ...